Bank Loan Officer Resume Sample

Achievement-oriented professional with extensive experience in financial management, business development, and account management. Driven sales leader with proven ability to exceed sales quotas while maintaining reputation for leadership and innovation. Skilled in prospecting and negotiation while closing new client accounts. Talented communicator with ability to translate complex information in easily understood language. Experience with marketing research, new product development, and staff training with ability to translate skills across multiple positions and industries. Thrives in fast-paced, deadline-driven environments providing professionalism at all times.

• Financial Management

• Sales & Marketing Skills

• Contract Management

• Account Management

• Loan Management

• Negotiation Skills

• Business Development

• Communication Skills

• Relationship Management

2011 - Present

KY Telco Federal Credit Union, Lexington, KY

MEMBER DEVELOPMENT OFFICER / LOAN OFFICER

Serves as Member Development / Loan Officer evaluating loan applications and documentation to confirm credit worthiness. Works directly with applicants and clients to improve loan applications and approve loans by issuing checks or forwarding applications to loan committee. Completes loan contracts by explaining provisions to application, obtaining verification, and collecting fees. Provides high-level of customer service and confidentiality ensuring long-term professional client relationships.

KEY RESPONSIBILITIES & ACHIEVEMENTS:
 

• Recognized each quarter during 2014 for highest percentage in gap, life, and warranty insurance

• Awarded Top Performing Lender in 3 out of 4 categories and won Competitor Buyout Annual Challenge

• Closed $2.2M in loans and achieved life insurance product sales goal of 70% over 50% goal (2014)

• Sold 34% disability insurance with goal of 35%; sold 79% gap insurance on auto/motorcycle/boat loans over goal of 55% – reached 25% warranty goal over 20% (2014)

2008 - 2011

Hamburg Journal, Lexington, KY

ACCOUNT EXECUTIVE / OFFICE & MARKETING COORDINATOR

Provided account management for company clients while identifying opportunities to expand growth and service existing accounts. Operated as lead point of contact for all matters specific to customer accounts. Developed trusted advisor relationship with key customer stakeholders and executive sponsors. In addition, ensured timely and successful delivery of solutions according to client needs and objectives.

KEY RESPONSIBILITIES & ACHIEVEMENTS:
 

• Managed financial data base, including monthly financial statements, tear sheets, and ad revenue

• Updated data base for current and future advertisers with focus on increased efficiency

• Communicated progress of quarterly/annual objectives to internal and external stakeholders

2007 - 2008

American Founders Bank, Lexington, KY

BANK TELLER

Provided account services to customers by receiving deposits and loan payments while ensuring high-quality customer service. Issued withdrawals, recorded deposits, and answered questions while referring customers to appropriate bank management representatives. Prepared transaction reports and completed special requests by opening and closing accounts.

KEY RESPONSIBILITIES & ACHIEVEMENTS:
 

• Cross-sold bank products by identifying customer needs with appropriate product or banking service

• Provided special statements, copies, and referrals as well as completed safety-deposit box procedures

2006

Kids R Special, Lexington, KY

DAYCARE TEACHING ASSISTANT

2003 - 2005

First National Bank, Manchester, KY

BANK TELLER

2002 - 2004

Frills, London, KY

ASSISTANT MANAGER / SALES ASSOCIATE

1999 - 2004

London Gold, London, KY

SALES ASSOCIATE / BUYER

University of Kentucky, Lexington, KY 

BACHELOR OF SCIENCE IN COMMUNICATIONS